Shipping & Delivery

Choose from two Royal Mail tracked delivery options for UK orders. All delivery prices below include VAT.

Royal Mail Tracked 48 — £4.20

Our standard delivery service is free on orders over £70. Allow an estimated 2–3 business days after dispatch, or 2–4 business days including order handling.

Royal Mail Tracked 24 — £6.60

Choose our faster tracked service at checkout. Allow an estimated 1 business day after dispatch, or 1–2 business days including order handling. The £6.60 charge applies even when your order qualifies for free standard delivery.

Dispatch and delivery estimates

We dispatch Monday–Friday and Sunday, with a 2pm UK-time cutoff on each dispatch day. There is no Saturday dispatch. Allow 0–1 dispatch day for order handling. Orders placed after 2pm or on Saturday are processed on the next dispatch day. Delivery times are estimates, not guaranteed arrival dates; bank holidays and postal delays may affect delivery.

Tracking your order

Both services include tracking, so you can follow your parcel once it has been dispatched.

Need help with delivery?

If you have a delivery query or your parcel has not arrived within the expected time, email info@genosys.co.uk with your order number so we can help.

For returns information, please see our Refund and Returns Policy.